Terms & Conditions

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These are the terms upon which Focus 360 Energy Ltd conducts business with its customers. By entering into an agreement and/or instructing a service provided by Focus 360 Energy Ltd you agree to our Terms of Business (referred to as ‘The Terms’) as set out on the website https://focus360energy.co.uk/


(a) Unless otherwise stated all prices are inclusive.

(b) The price payable will be quoted over the phone or sent to you electronically and may vary from the price quoted on the website.

(c) The agreed fee will be paid in full once upon issue of the FIRST DRAFT of any calculation, report, certificate, or other document. An invoice will be issued at the same time as the FIRST DRAFT.

(d) At our discretion we may charge up-front and in advance of the FIRST DRAFT.



(a) All quotes are valid for 28 days.

(b) If the size and description of the building being modelled varies from the description upon which the original quotation was prepared than the original quote will be deemed invalid and a new quote will be issued.



(a) Payment is due immediately upon the issue of our invoice.

(b) Our invoice will be delivered (and issued) electronically via email.



(a) We reserve the right to cancel the contract between us if we choose.

(b) Any work carried out by us prior to cancellation will be invoiced for and is due immediately upon issue of invoice.



(a) You may cancel (or postpone) either in email, text message or phone call up to 24 hours before the work is due to start.

(b) should you fail to give 24 hours notice and fail to attend a planned meeting at you premises or access is denied for any reason, then you will be liable for a call out charge equivalent to 100% of the full price of the original accepted quote.


(a) If the booking has been made by an intermediary and/or agent on behalf of a third party (their client), then the intermediary and/or agent accepts full responsibility for making payment on any issued invoices. Focus 360 Energy Ltd will hold the intermediary and/or agent solely liable for payment in all cases and without exception. By entering into an agreement with Focus 360 Energy Ltd, any intermediary and/or agent fully agrees to these Terms and accepts that they have been given clear access to these Terms via our website, and a website link/URL on the invoice and our email signature.





(a) We will contact you via E-mail or letter after 14 days from time of the initial invoice issue date to request payment within 7 days.

(b) If after a further 7 days (21 days in total since the delivery of our invoice) you still have not paid we will contact you again via E-mail or letter informing you that within 24 hours we will apply the following costs to your invoice and begin legal proceedings to recover our funds.

(i) A minimum collection fee starting at £100 (HM Courts & Tribunals Service);
(ii) A daily rate of interest as recommended by the Small Claims Court;
(iii) Solicitors fees in line with CPR the cost of which will be added to your original invoice.



(a) We are in no way liable for the BER, TER, conclusions and recommendations awarded to your  building in any certificate or report. Neither are we obliged to make public any site notes, photographs or internal calculations.

(b) Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation.

(c) Notwithstanding the foregoing, nothing in these Terms is intended to limit any rights you might have as a consumer under applicable local law, or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

(d) We accept no liability for any Exemption Letter that we issue under any circumstances. The purchaser of the Exemption Letter service accepts full liabilities in all cases.


A notice under, or in connection with these Terms, shall be in email format to


If any part of these Terms is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these Terms will not be affected.


Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms but this does not affect any right or remedy of a third party that exists or is available apart from that Act.


These Terms, together with the website prices, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us and use of the website.


The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us


Terms and Conditions for Focus 360 Energy


These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, https://focus360energy.co.uk accessible at focus360energy.co.uk.

These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, Focus 360 Energy and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.


You are specifically restricted from all of the following:

  • publishing any Website material in any other media;
  • selling, sub-licensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Focus 360 Energy may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Focus 360 Energy a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Focus 360 Energy reserves the right to remove any of Your Content from this Website at any time without notice.

Your Privacy

Please read Privacy Policy.

No warranties

This Website is provided “as is,” with all faults, and Focus 360 Energy express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Focus 360 Energy, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Focus 360 Energy, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


You hereby indemnify to the fullest extent Focus 360 Energy from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.


If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Focus 360 Energy is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.


The Focus 360 Energy is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Focus 360 Energy and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of gb, and you submit to the non-exclusive jurisdiction of the state and federal courts located in GB for the resolution of any disputes.

These Terms and Conditions have been generated with the help of the Terms And Conditions Template and the Privacy Policy Template.