Focus Insights: Understanding SAP Ratings
Imagine stepping into a home that not only radiates warmth and comfort but also champions energy efficiency, ...
Home User Guide
At Focus 360 Energy, we understand that the journey to energy-efficient living begins at home. A Home User Guide (HUG), is a comprehensive resource meticulously crafted by housebuilders for occupiers of new dwellings to empower homeowners in the UK to make the most of their living spaces while minimising their environmental impact.
Save up to 50% compared to architects
Services available nationwide. Fast-Track available.
Approved accredited assessors
Client Portal System - manage your job on the go
Our specialists are here to help you craft comprehensive home user guides for all of your new residents.
What is a Home User Guide (HUG)?
In compliance with Part L of the building regulations (AD-L), every new residential development in England and Wales requires a Home User Guide. While known as Home Energy Guides in Wales, these guides are a regulatory necessity to provide occupants with comprehensive information on their home’s building services, functionalities, usage guidelines, and maintenance requirements.
Under AD-L 2021, our guides go beyond the basics. We not only cover general usage but also delve into the specifics of ventilation, heating, hot water systems, and guidance on low-carbon or renewable technologies within the property. Our building performance specialists work closely with housebuilders to create clear, user-friendly guides, ensuring that each property’s uniqueness is addressed.
Home User Guide:
Frequently combined with the following additional services:
Air Pressure Testing
Ventilation Testing - Intermittent Extraction
Ventilation Test - Continuous mechanical extract
Professional Consultants Certificate
Thermographic Survey
If you need assistance ...
Hi, I'm Will, the Customer Relationship Manager, and I oversee every aspect of your customer journey. If you need any further assistance, please get in touch.
Get your online quote
Get a Home User Guide Quote
Ready to get started? Contact Focus 360 Energy today for a Home User Guide quote. Our online system makes it easy to schedule an assessment, and our team of assessors will guide you through the process.
Download our New Build & Conversion Services Guide
We’ve created a user-friendly guide covering the various services you’ll need at each stage of your project
What Should a Home User Guide Cover?
A Focus 360 Energy User Guide is not a one-size-fits-all solution. We create tailored guides for each property, offering non-technical advice on:
Ventilation
Clear instructions for general ventilation measures, including information on natural and mechanical ventilation units.
Heating and Domestic Hot Water
Comprehensive guidance on operating heating and hot water systems, with a focus on newer technologies like heat pumps.
Staying Cool in Hot Weather
Tips on maintaining safe and comfortable indoor temperatures.
On-Site Electricity Generation
Information and maintenance guidance for units such as photovoltaic (PV) solar panels.
Our commitment is to provide clear and accessible advice, empowering homeowners to make informed decisions that enhance the energy performance of their homes.
Our Home User Guide Service
At Focus 360 Energy, we take pride in offering a comprehensive Home User Guide (HUG) service that spans from the initial data collection to the polished production of a bespoke guide, ensuring your property stands out in efficiency and compliance.
Collect
During the “Collect” phase, our experts gather crucial information about your property’s energy systems during the SAP assessment. This comprehensive data forms the foundation for a tailored HUG template. We provide a draft for your review, allowing you to ensure the guide accurately represents your property’s unique features.
Produce
In the “Produce” phase, our dedicated team refines the draft into the final HUG. We incorporate plot-specific variations, capturing the distinct aspects of each unit. The result is a polished guide ready for distribution to occupants and building control, ensuring both compliance and an elevated experience for homeowners.
Benefits of Focus 360 Energy Home User Guides
Our HUGs bring forth both environmental and financial advantages for new homes. By preventing unnecessary energy use or loss, we contribute to lower carbon emissions and reduced fuel bills. Some developers also leverage our guides to communicate the broader credentials of their developments, showcasing local amenities and on-site facilities.
Most importantly, our HUGs ensure compliance with AD-L building regulations, providing peace of mind to developers and homeowners alike.
Get Expert Guidance for your Home User Guide
Our seasoned specialists ensure meticulous data collection during the SAP assessment, creating a foundation that aligns seamlessly with your dwelling’s unique specifications. With a keen eye for detail, we refine the draft into a polished guide, incorporating plot-specific variations.
Choose us for more than just compliance—experience efficiency that’s distinctive and expertly tailored to your property. Transform your home’s energy narrative with Focus 360 Energy.
Frequently Asked Questions
1. What is a Home User Guide (HUG)?
What should a Home User Guide cover?
Why is a Home User Guide important?
How is a Home User Guide created?
What are the benefits of Focus 360 Energy Home User Guides?
View our Case Studies
Related Content
What Is A BREEAM Pre-Assessment And Why Should London Property Owners Consider It: Estimation Solutions
What Is A BREEAM Pre-Assessment And Why Should London Property Owners Consider It? In the bustling metropolis of ...
What is the Minimum SAP Rating for New Builds? Everything You Need to Know – And the Consequences of Missing the Mark
In the UK, building new homes isn't just about creating attractive spaces; it's about balancing ...